Sma CLUSTER CONTROLLER User Manual Page 108
- Page / 118
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Problem Cause and corrective measure
No inverters or not all inverters report
back with the version number of the
sent update file.
Due to missing DC input voltage to the inverters, an up-
date file has been sent and saved in the inverter but has
not yet been run. The DC input voltage can vary depend-
ing on the time of day, the weather or the condition of the
PV modules (e.g. pollution or covered with snow).
Corrective measures:
• To start the update directly, perform a manual update
(see Section14.2.2, page80).
After five attempts, the update file could not be sent to the
inverters in the system.
Corrective measures:
• Check the status of the Speedwire connection of the
inverters via the menu Instantaneous values >
System communication. Note that the Speedwire
connection may also be interrupted due to lack of
DC input voltage to the inverters. The DC input
voltage can vary depending on the time of day, the
weather or the condition of the PV modules (e.g.
pollution or covered with snow).
• To start the update directly, perform a manual update
(see Section14.2.2, page80).
EnergyMeter
Problem Cause and corrective measure
The EnergyMeter is not displayed
by the ClusterController.
The network cable has not been correctly connected to the
EnergyMeter.
Corrective measures:
• Make sure that the network cable is correctly connected
to the network terminal of the EnergyMeter (see
installation manual of EnergyMeter).
The EnergyMeter is not located in the Speedwire network.
Corrective measures:
• Depending on the network topology of the system,
connect the EnergyMeter either to the router or network
switch of the Speedwire network, or directly to terminal
X9 or X10 of the ClusterController.
The EnergyMeter is supplying un-
realistic measured values.
The EnergyMeter has been installed the wrong way round.
Corrective measures:
• Reconnect and recommission the EnergyMeter (see
installation manual of the EnergyMeter).
18 Troubleshooting
SMASolarTechnologyAG/ SMAAmerica,LLC
User ManualClusterController-BA-en-14108
- UserManual 1
- SMACLUSTERCONTROLLER 1
- Legal Provisions 2
- Important Safety Instructions 4
- General Warnings 5
- Table of Contents 10
- 1.1 Validity 11
- 1.2 Target Group 11
- 1.3 Additional Information 11
- 1.4 Symbols 11
- 1.5 Typographies 12
- 1.6 Nomenclature 12
- 2 Safety 13
- 2.3 Operating Information 14
- 2.4 System Requirements 14
- 3 Product Description 15
- 3.1.2 Type Label 20
- 3.1.3 LEDs 21
- 3.1.4 Display 22
- 3.1.5 Keypad 23
- 3.2 SunnyPortal 24
- 4.2.1 Structure 26
- 4.2.2 Toolbar 27
- 4.2.3 System Tree 28
- 4.2.4 Device Menu 29
- 4.2.4.3 Settings Menu 30
- 4.2.4.4 Updates Menu 30
- Status of the update file 31
- 4.2.4.6 Events Menu 34
- 4.2.4.7 Update and Save Menu 35
- 4.2.5 Symbols 37
- 6 System Settings 40
- 6.3 Setting the Date Format 41
- 6.4 Setting the Number Format 41
- 6.5 Setting the Time Format 41
- 6.7 Settings for System Time 42
- 7 Device Configuration 44
- ClusterController 46
- 8 Exporting System Data 48
- 8.2.2 XML Format 49
- File structure (example) 50
- Server (FTP Push) 53
- 9 System Monitoring 55
- Version of the Devices 57
- 10.5 Adding an Inverter 59
- 11 SunnyPortal 60
- 11 Sunny Portal 61
- 12 Modbus Configuration 64
- 13 Grid Management Services 66
- Power in %" 72
- 14 Update 77
- 14.2 Manual Update 79
- Password 84
- 15.4.1 Requesting a PUK 85
- Access via SunnyPortal 88
- Access via WAN IP Address 88
- Access via DynDNS 89
- 17 Network Configuration 90
- 17.4 Changing the HTTP Port 92
- 17.5 Changing the NAT Port 92
- 3. Select [Edit] 93
- 5. Select [Save] 93
- 18.1.2 Network Port LEDs 99
- General information 100
- User Interface and Display 100
- 18 Troubleshooting 101
- Events and Device Status 105
- Communication 106
- USB and Update 107
- EnergyMeter 108
- External FTP Server 109
- SunnyPortal 111
- 19 Accessories 114
- 20 Compliance Information 115
- 21 Contact 116
- 5%6!78% 117
- 9:;*<+%,='3)>+% 117
- SMA Solar Technology 118
Related products and manuals for Equipment Sma CLUSTER CONTROLLER
Equipment Sma CLUSTER CONTROLLER User Manual
(126 pages)
(126 pages)
Equipment Sma CLUSTER CONTROLLER User Manual
(115 pages)
(115 pages)
Equipment Sma CLUSTER CONTROLLER User Manual
(126 pages)
(126 pages)
Equipment Sma GRID GATE User Manual
(32 pages)
(32 pages)
Equipment Sma SUNNY PORTAL User Manual
(79 pages)
(79 pages)
Equipment Sma SUNNY PORTAL User Manual
(80 pages)
(80 pages)
Equipment Sma SUNNY PORTAL User Manual
(74 pages)
(74 pages)
Equipment Sma SUNNY PORTAL User Manual
(79 pages)
(79 pages)
Equipment Sma SUNNY WEBBOX User Manual
(77 pages)
(77 pages)
Equipment Sma SUNNY WEBBOX User Manual
(85 pages)
(85 pages)
© 2020, manymanuals.com. All rights reserved. | 1.930 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comments to this Manuals