Contact SMA Solar Technology AG
14 BTPB-IEN112112 Installation Guide
8 Contact
If you have technical problems concerning our products, contact the SMA Serviceline. We require the
following information in order to provide you with the necessary assistance:
• Type and serial number of the inverter
• Serial number of the communication interface
• Type and serial number/version of the communication device (e.g., Sunny Beam, Sunny
Explorer)
• Detailed description of the problem
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal, Germany
www.SMA.de
SMA Serviceline
Inverters: +49 561 9522 1499
Communication: +49 561 9522 2499
Fax: +49 561 9522 4699
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